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Please be aware of our Policies & Procedures before proceeding to the Camping Reservation Form.
Arrival & Departure:
Your accommodation at the Lightning Ridge Hotel Motel will be available from 1.00 pm on the day of your arrival. On the day of your departure, you must vacate the camp site no later than 10.00 am unless otherwise agreed.
Guarantee Policy:
Your reservation can be guaranteed by paying a deposit within 7 days after your reservation is confirmed or 2 days prior to arrival (whichever comes sooner) or by submitting your credit card details as a “guarantee of arrival”. (Note: You must use a credit card to guarantee an online booking)
Your guaranteed reservation will be held for you on your scheduled day of arrival. If you are unable to meet this reservation please ensure your booking is cancelled in accordance with the cancellation policy set out below to avoid any unnecessary cancellation fees.
Cancellation Policy:
Lightning Ridge Hotel Motel may charge a cancellation fee to your credit card or retain all or part of any deposit paid if notice of cancellation is not received 24 hours prior to the scheduled arrival time. In most cases the “deposit paid” will be equal to the Camping Site Fee at time of booking. A Credit Card will be required as “guarantee of arrival” for all online & telephone bookings, unless other arrangements are made. Credit Cards held as a “guarantee of arrival” will ony be debited when required.
When booking you will be given a confirmation ID, this ID should be quoted if you need to cancel, change or reconfirm your reservation. Please ensure you keep these details safe.
Cancelling:
If you would like to cancel a reservation please contact Lightning Ridge Hotel Motel on +61 (02) 6829 0304.
Online Bookings:
All online bookings must be treated as enquies until contacted by a member of staff by telephone/email and reservation(s) are confirmed. For immediate reservation confirmation please telephone us. PH: +61 (02) 6829 0304.
Thank you for taking the time to read our
Reservations Policies & Procedures.
